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common questions

Q.  What's repairable damage?

A.  Stone breaks up to the size of a fifty-cent piece are usually repairable.  The sooner you spot the damage the better the repair will be.

Q. Why do insurance companies pay for windshield repair?

A. Windshields have become very expensive in the last few years and break more easily because they are thinner.  Insurance companies are realizing a substantial savings on their glass replacement costs by using repairs as an alternative to replacement.  To promote this benefit they are willing to pay the total cost of repairs.

Q. What is the purpose of repair?

A. The purpose of repair is to stabilize the damage, keep it from spreading, and restore the structural integrity of the glass. 

Q. How long does a windshield repair take?

A.  Usually 10-15 minutes per chip repair.

Q. Will I still be able to see the damage after it is repaired?

A. Most stone breaks clear up 70% -95%, leaving a spot where the resin was injected.  From inside the vehicle there is a hint of where the original damage was. 

Q.  What is your warrantee on repairs?

A.  Windshield repairs are warranted against spreading for as long as you own the car.  If the damage spreads beyond the repair, we will re-repair the extended damage or refund the original repair amount to whomever paid for the repair.  In most circumstances this will be your insurance company.  This warrantee comes in writing.

 

   

 
 

 

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